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How to manage your feedbacks in Elofy?
How to manage your feedbacks in Elofy?

In this article, you will learn how to manage feedbacks sent by you, to you, requested and forwarded.

Updated over a year ago

This article is intended for administrators, managers and employees. If you want to

understand more about access profiles, click here.

All feedbacks received or sent in Elofy are recorded in the query screen.

Step 01

To visualize them, click on ‘Feedbacks’ in Elofy’s Top Menu.

Step 02

In this section, you can see all your feedbacks: requested and sent to you, as well as those requested and sent by you in addition to your private notes.

NOTE - The query screen is visualized in accordance with the user's access level: employees - my vision; managers - my vision, and the overview of teams and employees, accessible teams and employees; administrators - entire company. To learn more about this, click here.

NOTE - In the Manager's overview, the exchange with a subordinate will be shown in " my vision" and "my team" it is possible to find the exchanges of the subordinates with

other users of the company.

Step 03

You can filter the visualization of your feedbacks using the custom options. You can apply more than one filter for the search.

NOTE - The ‘actions’ filter changes depending on the view level used.

  • My overview: I received, I sent, I requested, I was asked, private notes;

  • My team and company: sent and requested.

Step 04

On the Feedbacks query screen, you can see the cards divided by the types of actions.

a) Requested feedbacks: Requests for feedbacks from users to you.

b) Requested and sent feedbacks: Feedback requests answered by you.

c) Feedbacks received: Feedbacks sent to you by another user.

d) Submitted feedbacks: Feedbacks sent by you to another user.

e) Feedback requests: Requests for feedbacks made by you to another user.

NOTE - When your request is denied, the card will indicate in red the other user's denial. To learn more about rejections, click here.

f) Private notes: Your notes about other users. To learn more about it, click here.

Step 05

In the query screen, you can use the following functions:

a) Send, request, and cancel feedback requests. To learn more about it, click here.

b) Reply and decline feedback requests. To learn more about it, click here.

c) Leave comments on feedbacks of the types: sent, requested, and sent and received.

  • Click on "reply" in the feedback card and register your comment. This action is only valid for the "my vision" and the "teams" screen.

  • In exchange for feedbacks from team members, Managers are not able to register comments, only to visualize the existing ones, except when they are one of the participating parties.

  • Once a comment has been registered, it can no longer be edited or deleted.

Feedbacks and One-on-One Conversations

In One-on-One conversations, you can see feedbacks from another user, when you are a manager or administrator. To learn more about it, click here.


And that's it!

If you have any questions, please contact us, we will be glad to help!

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